Transfer ownership
Ownership transfer — moving the OWNER role from one user to another in the same account — is not yet supported. Every account has exactly one OWNER, and the platform rejects any attempt to demote the current OWNER through PUT /api/v1/users/{id}.
To change the OWNER of an account, contact support: hello@smplkit.com.
When you reach out, include:
- Your account key or account ID.
- The current OWNER's email (the request must come from this address — you can also CC the new OWNER).
- The new OWNER's email (must already be a member of the account, ideally as ADMIN).
The platform team will validate the request, perform the transfer manually, and confirm by email. Both the outgoing and incoming OWNER will be notified.
What this affects
Until ownership transfer ships as a self-serve operation, the only OWNER for an account is the user who initially signed up. That OWNER is the only person who can:
- Subscribe, upgrade, downgrade, or cancel any product subscription.
- Add, remove, or change payment methods.
- Delete the account.
ADMINs can do everything else — invite, remove, and re-role users, manage API keys, manage environments, and read billing. If your concern is "the founder is the OWNER and the rest of us are blocked on billing," promote the relevant teammate to ADMIN as a stopgap; the OWNER stays as the biller until transfer is implemented.
See Roles and permissions for the full role-by-action matrix.