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Infrastructure

smplkit runs on AWS with multi-AZ redundancy across every service in the critical request path. The combined infrastructure SLA floor is 99.93% uptime.

Composite SLA: 99.93%

Every API request passes through a serial chain of AWS services — each one must be available for the request to succeed. The composite SLA is the mathematical product of each service's individual SLA:

ServiceRoleSLALink
Route 53DNS resolution100%AWS SLA
Application Load BalancerLoad balancing and routing99.99%AWS SLA
ECS FargateCompute (API containers)99.99%AWS SLA
RDS PostgreSQLPrimary data store99.95%AWS SLA

1.00 × 0.9999 × 0.9999 × 0.9995 = 0.99930 → 99.93%

This represents a maximum of approximately 31 minutes per month of infrastructure-level downtime, based on the commitments AWS makes for these services under multi-AZ deployments.